Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


We have the privilege of serving women from all over the world. 

In order to price our products competitively, we use the American Dollar ($USD) as a universal currency. It ensures that you receive high-quality products. For your convenience, we have added a currency converter so that you may be able to see what the conversion is for your local currency.
Happy shopping!


Due to the global pandemic we will not be engaging in returns at this time.

If you are not pleased with your purchase, please contact us at within 5 business days of receiving your product. Please have photo and/or video proof.


At Luxuriance Beauty Inc we strive for a seamless experience!

We strongly encourage you to take Route Protection on your purchase as it will protect your package from damage, theft and loss.  Otherwise, Luxuriance Beauty Inc nor the carrier that is chosen to deliver your package will be held responsible. 

Our processing time is between 1-3 business days.

If you are located in Canada...your shipping may be up to 10 business days.

If you are located in the US...your shipping may be up to 15 business days and receive duties.

If you are located in the Caribbean...your shipping may be up to 20 business days and receive duties.

If you are located in the U.K...your shipping may be up to 20 business days and receive duties.

If you are located elsewhere in the world...your shipping may be up to 30 business days and receive duties.

It is always our goal to get your package to you in the most time effective way and for you to receive your package with love. Please contact us if you have any questions regarding shipping, we will be more than happy to answer what we can.


Luxuriance Beauty Inc is a brand that supports black women holistically. We seek to provide community and to address a market that has been neglected for far too long. You can find out more about our herstory here.  

Black women are often overlooked, underrepresented and underappreciated as consumers. We seek to provide high quality beauty-lifestyle products with black women at the forefront of our offerings. A portion of each purchase will go to our quarterly donations to causes that address the following: the empowerment of black girls, women and youth; poverty, mental health and/or domestic violence. We will be donating to NGOs or charities affiliated with Jamaica or within the Jamaican Diaspora.

In Jamaica we have a saying "We likkle but we tallawah" which translates to "we may be small but we're a driving force/resilient". Giving back is a huge part of who we are as a company and we hope to one day be able to do scholarships for individuals who are interested in black centred beauty and lifestyle!

So, if you would like to patronage a small business with a cause - we welcome your business! 

Silk is a natural fiber and we wanted the absolute best for our customers. Our silk pillowcases are 22 Momme Grade 6A. The number of Momme determines the high quality and the thickness in density of the silk. Finding the balance between quality and density provides the best quality for your skin and hair. Our silk pillowcases are 22 Momme 100% Mulberry Silk and Standard 100 OEKO-Tex Certified. They are anti-aging, anti-hair breakage, anti-acne, and anti-crease!

Skin-care Benefits

The surface of your silk pillowcase is temperature neutral therefore you will feel the difference between silk and cotton pillowcases. It allows for hydration to take place and your skin to partake in the skin cell removal process overnight. This helps with the anti-aging and anti-acne benefits.

Hair Benefits

Whether in its original state, permed, or in a protective style - our hair is vulnerable to our day-to-day. Silk fibres have very similar structure with that of human hair and contains 97% amino acids with 3% of waxy and fat fibres. This helps to reduce hair damage, including frizz and split ends...ultimately making your silk pillowcase a great investment.

Try one (or two) today!

We believe in cleanliness so we definitely would like to encourage our customers to wash or change your bed linen weekly. Our recommendation is to have your silk pillowcase(s) washed weekly as well. 

Silk pillowcases are hypo-allergenic, can be anti-aging, anti-acne, anti-hair breakage and anti-crease. That's a lot of benefits! Even with all of the benefits listed, silk pillowcases are an investment that will last you between 8-12 months.

If you follow the washing instructions, you should be able to keep yours for the latter half of the projection.

This is a black woman prioritized space and most of our products will be with black women and their experiences in mind.

We understand that most of our products would be able to serve people who are neither black or women...and that's okay! If you are looking for a positive brand and/or you are an ally we welcome you! We appreciate your purchase. 

Hopefully this answered your question!